Electronic Performance Support Systems

Contemporary changes within companies and organisations create a need for new operative methods. The geographically dispersed operations and the use of web-based methods of operation also require new tools to support them.

The basic concept behind electronic peformance support systems (EPSS) is the gathering of all the resources required in working - that is the information, training and tools needed - into the same user interface. The premise is for employees to be able to solve the problems which occur in their work in an independent manner - and for them to learn how to solve these problems independently in the future.

We have devised different electronic performance support systems, all of which have in common database-founded solutions and browser-based use. A database is a necessary prerequisite for the management of vast volumes of information, while browser-based use is a prerequisite for the broad-based use of the application and for the equal opportunity of different users to take advantage of the support system independent of time and space.


References:
Medix Laboratoriot Oy
Center for Occupational Health (Finland)
Finnish Information Society Development Centre
MELA - Farmers' Social Insurance Institution (Finland)

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